We turn dreams into online stores
If you are the owner of a store you have to comply and accept all the terms and conditions provided on the page Terms and Conditions for Store Owners
By using the platform you accept all the terms and conditions provided here and on the Terms and Conditions for Store Owners
Welcome to Dukon! This page outlines the terms and conditions for customers using the e-commerce platform provided by Dukon. By using our services, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before making any purchases or using our services.
Customers acknowledge that Dukon is a platform that allows store owners to showcase and sell their products and services. Dukon is not responsible for the quality, accuracy, or legality of products and services offered by store owners.
Store owners are solely responsible for the products and services they offer on their e-commerce websites. Customers agree that any issues related to the purchase of products or services, including but not limited to quality, delivery, and refunds, should be addressed directly with the respective store owner.
Customers agree to provide accurate and complete information when placing orders through the Dukon platform. Payments for products or services will be processed securely by Dukon. Customers should review and comply with Dukon's payment terms and conditions.
Customers may be required to create user accounts to make purchases. It is the customer's responsibility to maintain the confidentiality of account information, including usernames and passwords. Customers are solely responsible for all activities that occur under their account.
Customers acknowledge that any disputes or issues related to products or services should be resolved with the store owner. Dukon is not liable for any losses, damages, or legal issues arising from the use of the e-commerce platform, including the purchase of products or services.
The contents of the Dukon website and platform are proprietary, and customers will not have any authority to claim any intellectual property rights, title, or interest in its contents.
Customers understand that the Dukon platform may contain links to third-party websites. On accessing these links, customers will be governed by the terms of use, privacy policy, and other policies of such third-party websites.
Customers are entitled to claim a refund of the payment made in case the store owner is unable to provide the service or deliver the product. The timelines for return and refund will be according to the specific policies of the store owner or within the time period provided in Dukon's policies (as applicable).
This Privacy Policy governs the manner in which Dukon collects, uses, maintains, and discloses information collected from users (each, a "User") of the Dukon website ("Site"). This privacy policy applies to the Site and all products and services offered by Dukon.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Dukon may collect and use Users' personal information for the following purposes:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
We may share information with third parties for marketing or other purposes.
We may share your information with the store owner, or the store from where you purchased the store
Dukon has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this
Thank you for using Dukon. This page outlines our policy regarding refunds and cancellations. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making any purchases or using our services.
Refunds for products or services purchased on the Dukon platform are the responsibility of the respective store owner. Dukon will facilitate the refund process on behalf of the store owner, but the store owner holds the responsibility for approving and processing refunds.
Cancellation of orders or services is at the discretion of the store owner. Customers should contact the store owner directly to request cancellations. Dukon will assist in facilitating the communication between customers and store owners but does not have the authority to approve cancellations.
Customers are encouraged to communicate directly with the respective store owner for any issues related to refunds or cancellations. Contact information for store owners is typically available on the Dukon platform, and customers should reach out to them for timely resolution.
Dukon acts as a platform for facilitating e-commerce transactions, and while we will assist in the communication process, we are not responsible for refund approvals, processing, or cancellations. The terms and conditions for refunds and cancellations are determined by each individual store owner.
If a dispute arises between a customer and a store owner regarding refunds or cancellations, Dukon may provide assistance in facilitating communication and reaching a resolution. However, the final decision rests with the store owner, and Dukon is not liable for any disputes arising from these matters.
If you have any questions or concerns, please Contact Us.
Shipping times and costs may vary depending on the store owner from whom you are purchasing products. Each store owner on Dukon is responsible for providing accurate shipping information, including estimated delivery times and any associated costs.
Store owners on Dukon may offer various delivery methods, including standard shipping, express shipping, or other specialized delivery services. Customers can choose the delivery method that best suits their needs during the checkout process.
Some store owners may provide tracking information for shipped orders. Customers are encouraged to check their order confirmation emails or the Dukon platform for any available tracking details. If tracking information is not provided, customers can contact the store owner for updates.
Dukon is not responsible for any delays or issues related to shipping and delivery. Each store owner is responsible for fulfilling orders in a timely manner and addressing any shipping-related concerns. Customers should contact the store owner directly for assistance.
Customers are responsible for providing accurate and complete delivery addresses during the checkout process. Dukon and store owners will not be held responsible for any issues arising from incorrect delivery information provided by the customer.
Some store owners may offer international shipping. Customers should review and comply with the store owner's international shipping policies, including any additional costs, customs duties, or taxes associated with international deliveries.
If customers have questions or concerns regarding shipping and delivery, they should communicate directly with the respective store owner. Contact information for store owners is typically available on the Dukon platform.
Dukon acts as a platform for facilitating e-commerce transactions. While we will assist in the communication process, we are not responsible for shipping, delivery, or any issues related to the fulfillment of orders. Each store owner is solely responsible for these matters.
If you have any questions or concerns, please Contact Us.